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Our blog includes insights and reports from client data to keep on top of data quality in recruitment
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Backdoor Hires and Missed Fees: What We Found in 56 Recruitment Agency Databases
A backdoor hire happens when a client employs a candidate an agency introduced, but the agency never receives the fee it was owed. The introduction was valid, the candidate is in the role, and no invoice was ever raised. It also goes by missed fee, fee leakage, or circumvention. Most agency directors assume it happens to them occasionally. Almost none have measured it, because measuring it means checking every CV send against where that candidate actually ended up, sometimes
Candidate Enrichment
Candidate Data Decay: What a Stale CRM Really Costs
Candidate data decay is the rate at which records in a recruitment CRM stop being true. The record itself never changes. The person it describes carries on changing jobs, numbers and salary expectations without telling anyone. Take a candidate registered in March 2024 with a job title, a salary expectation, a mobile number and a work email address. By now they have probably changed at least one of those, quite possibly all four. The record still looks complete. Every field is
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